Privacy Policy
How Crissalvador E-books handles your data
Table of Contents
Introduction
Our values
Why we process your information
Your rights over your information
How long do we retain your information
Our use of Machine Learning
How we protect your information
How we use “cookies” and other tracking technologies
How you can reach us
United States Regional Privacy Notice
In our mission to make commerce better for everyone at Crissalvador E-books, we collect and use information about you, our merchants using Crissalvador E-books to power your business, customers who shop at a Crissalvador E-books-powered business, partners who develop apps for merchants, users of Crissalvador E-books apps and services like Shop or Shop Pay, visitors to Crissalvador E-books’s websites, or anyone contacting Crissalvador E-books support. This Privacy Policy will help you better understand how we collect, use, and share your personal information. If we change our privacy practices, we may update this privacy policy. If any changes are significant, we will let you know (for example, through the Crissalvador E-books admin or by email).
Our values
Trust is the foundation of the Crissalvador E-books platform and includes trusting us to do the right thing with your information. Three main values guide us as we develop our products and services. These values should help you better understand how we think about your information and privacy.
Your information belongs to you
We carefully analyze what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it. When building and improving our products, our engineers work closely with our privacy and security teams to build with privacy in mind. In all of this work our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.
We protect your information from others
If a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required. When we are legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.
We help merchants and partners meet their privacy obligations
Many of the merchants and partners using Crissalvador E-books do not have the benefit of a dedicated privacy team, and it is important to us to help them meet their privacy obligations. To do this, we try to build our products and services so they can easily be used in a privacy-friendly way. We also provide detailed FAQs and documentation covering the most important privacy topics, and respond to privacy-related questions we receive.
Why we process your information
We generally process your information when we need to do so to fulfill a contractual obligation (for example, to process your subscription payments to use the Crissalvador E-books platform), or where we or someone we work with needs to use your personal information for a reason related to their business (for example, to provide you with a service). Laws in the European Economic Area (“EEA”) and in the United Kingdom (“UK”) call these reasons “legitimate interests.” These “legitimate interests” include:
We only process personal information for these “legitimate interests” after considering the potential risks to your privacy and balancing any risks with certain measures—for example, by providing clear transparency into our privacy practices, offering you control over your personal information where appropriate, limiting the information we keep, limiting what we do with your information, who we send your information to, how long we keep your information, or the technical measures we use to protect your information.
We may also process your personal information where you have provided your consent. In particular, where we cannot rely on an alternative legal basis for processing, where you direct us to transfer information to a third party, where we receive your data from a third party is sourced and it already comes with consent or where we are required by law to ask for your consent (including in the context of some of our sales and marketing activities). At any time, you have a right to withdraw your consent by changing your communication choices, opting out from our communications or by contacting us.
Depending on whether you are a merchant, customer, partner, user or visitor, please refer to our supplemental privacy policies, as relevant, to understand our purposes for processing, categories of recipients, and legal basis for processing for each type of personal data.
Your rights over your information
We believe you should be able to access and control your personal information no matter where you live. Depending on how you use Crissalvador E-books, you may have the right to request access to, correct, amend, delete, port to another service provider, restrict, or object to certain uses of your personal information. We will not charge you more or provide you with a different level of service if you exercise any of these rights. Please note that a number of these rights apply only in certain circumstances, and all of these rights may be limited by law.
If you buy something from or otherwise provide your information to a Crissalvador E-books-powered store and wish to exercise these rights over information about your purchase or interaction, you need to directly contact the merchant you interacted with. We are a processor and process information on their behalf. We will, of course, help our merchants to fulfill these requests to the extent required by law, such as by giving them the tools to do so and by answering their questions.
If you are a merchant, partner, Shop user, Crissalvador E-books employee, website visitor, or other individual that Crissalvador E-books has a direct relationship with, please submit your data subject request through our online portal. Please note that if you send us a request relating to your personal information, we have to make sure that it is you before we can respond. In order to do so, we may use a third party to collect and verify identification documents. Further information about rights available to US residents can be found below under the header “United States Regional Privacy Notice”.
If you are not happy with our response to a request, you can contact us to resolve the issue. If you are located in the EEA or UK, you also have the right to lodge a complaint with your local data protection or privacy authority at any time.
Finally, because there is no common understanding about what a “Do Not Track” signal is supposed to mean, we don’t respond to those signals in any particular way.
Finally, while we do what we can to protect your information, we may at times be legally required to disclose your personal information (for example, if we receive a valid court order). For information about how we respond to such orders, please review standard Guidelines for Legal Requests.
How long do we retain your information
We will retain your personal data only for as long as necessary to fulfill the purposes for which we have collected it. To determine the appropriate retention period, we consider the amount, nature and sensitivity of your personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements. We will also retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our policies. If you stop using our services or if you delete your account with us, we will delete your information or store your information in an aggregated and anonymized format.
Depending on whether you are a merchant, customer, partner, user or visitor, please refer to our supplemental privacy policies, as relevant, for further details on the retention of your personal information.
Our use of Machine Learning
One of the ways in which we are able to help merchants using Crissalvador E-books is by using techniques like “machine learning” to help us improve our services. When we use machine learning, we either: (1) still have a human being involved in the process or (2) use machine learning in ways that don’t have legal or similarly significant effects.
How we protect your information
Our teams work tirelessly to protect your information and ensure the security and integrity of our platform. We also have independent auditors assess the security of our data storage and systems that process financial information. However, no method of transmission over the Internet or electronic storage can be 100% secure. This means we cannot guarantee the absolute security of your personal information. More information about our security measures can be found at /security.
How we use “cookies” and other tracking technologies
We use cookies and similar tracking technologies on our website and when providing our services. For more information about how we use these technologies, including a list of other companies that place cookies on our sites, a list of cookies that we place when we power a merchant’s store, and an explanation of how you can opt out of certain types of cookies, please see our Cookie Policy.
How you can reach us
If you have questions about how we process your personal information or want to make a request relating to your personal information, please contact Crissalvador E-books Support or mail us at one of the addresses provided.
If you have questions about how a merchant or store processes your personal information, you should contact the merchant or visit their privacy policy.
Copyright © 2024 crissalvador e-books - All Rights Reserved.
Powered by GoDaddy
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.